Welcome to Scott Mitchell Veterinary Care

Here at Scott Mitchell Veterinary Care Ltd we provide a professional and caring service to you and your pets. Our dedicated and experienced team provide excellent care for all animals, both day and night, ensuring our patients are never left alone. We have a large surgery with excellent facilities, offering a wide range of services and treatments. We are here to support the entire lifecycle, with passionate staff who are always happy to help. ​

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Changes in The Small Animal Surgery

Although the COVID-19 restrictions have eased, we are not moving back to our old way of working just yet, but we will be heading in the right direction! From Monday September 20th, we will be inviting ONE owner per pet into our premises, but we will not be opening our waiting room.  When you arrive, you will still need to inform us by phone (01434 608999) and we will ask you into the waiting room only when it is empty. We ask that you continue to wear a mask and sanitise your hands in the lobby. We know this may be disappointing for some people, but these are the reasons why:

1. Our vets and nurses meet many per owners in a day, resulting in substantial exposure
2. With a boom in pet ownership, our team is busier than ever – we cannot afford to isolate and be off work
3. Just one case could close the Practice, reducing our ability to treat your pets
4. To treat animals effectively, we cannot distance from our team members
5. There has been an increase in our staff experiencing intimidating behaviour from clients

 
We’re maintaining some of our measures to protect you, your animals and ourselves, and we ask that you please respect our restrictions for everyone’s safety and be kind and respectful to our staff, who are doing an amazing job in sometimes quite difficult circumstances.

​Thank you!

24 Hour Emergency Care

We are one of the only practices in the North East to have 24 hour staffing on the Small Animal and Equine wards. Our patients are ​never left alone, and we always have vets on call for when emergencies arise. With radiography, theatre and laboratory facilities on site, we can investigate and treat a wide range of issues. The emergency out of hours service is run from our Hexham branch, providing high quality care both day and night.

Our out of hours service can be reached on: 01434 608999​

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