Welcome to Scott Mitchell Veterinary Care

Based in Northumberland, we have equine vets and small animal vets providing a professional and caring service to you and your pets. Our dedicated and experienced team provide excellent care for all animals, both day and night; our patients are never left alone. We have a large veterinary surgery in Hexham with excellent facilities, offering a wide range of services and treatments, and a branch in Tow Law to serve north County Durham. We are here to support the entire lifecycle, with passionate staff who are always happy to help. ​

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Covid-19 protocols for clients

Although the COVID-19 restrictions have eased, we are not moving back to our old way of working just yet. Currently our small animal vets can invite ONE owner per pet into our premises, but this is up to the vet's discretion. This is similar for equine clients, however often you will speak with the vets and nurses outside in the stable area, which means clients don't normally need to enter the building.

When you arrive outside, please inform us by phone (01434 608999) and we will invite you into the building at the appropriate time. Please wear a mask and sanitise your hands in the lobby upon entry. We know this may be disappointing for some people, but these are the reasons why:

1. Our vets and nurses meet many owners in a day, resulting in substantial exposure
2. With a boom in pet ownership, our small animal team is busier than ever – we cannot afford to isolate and be off work
3. Just one case could affect us significantly, reducing our ability to treat your animals
4. To treat animals effectively, we cannot distance from our team members
5. There has been an increase in our staff experiencing intimidating behaviour from clients

 
We’re maintaining some of our measures to protect you, your animals and ourselves. We ask that you please respect our restrictions for everyone’s safety and be kind and respectful to our staff, who are doing an amazing job in sometimes quite difficult circumstances.

​Thank you!

24 Hour Emergency Care

We are one of the only practices in the North East to have 24 hour staffing on the Small Animal and Equine wards. Our patients are ​never left alone, and we always have vets on call for when emergencies arise. With radiography, theatre and laboratory facilities on site, we can investigate and treat a wide range of issues. The emergency out of hours service is run from our Hexham branch, providing high quality care both day and night.

Our out of hours service can be reached on: 01434 608999​

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